Check live view and recording
Open the recorder or mobile app and confirm every camera is showing live view. Then check playback to confirm video is actually recording.
Clean camera lens and housing
Dust, rain marks, spider webs and moisture can reduce video quality. Clean camera lenses carefully and check outdoor housings for water exposure.
Check hard disk health
Hard disk errors can stop recording. Review recorder alerts and storage status. Replace failing drives before important footage is lost.
Review password and app access
Remove old users who no longer need access, change weak passwords and keep admin credentials safe. Do not share the main admin login casually.
Inspect cable, power and internet
Loose connectors, weak adapters, damaged cables and unstable internet can make cameras go offline. A simple inspection can prevent repeated issues.
Need help choosing?
Send your camera points, location type and budget to Horsepower Tech. We can suggest a practical CCTV setup for home, shop, office or warehouse use in Nepal.
Frequently asked questions
How often should CCTV be serviced?
For homes, basic checks every few months may be enough. Businesses should check more frequently, especially if footage is important for operations.
Why does my CCTV show no video?
Common reasons include power adapter issue, cable fault, camera fault, recorder input issue or configuration problem.
Why is mobile viewing offline?
Internet, app login, recorder network setting, router change or platform issue can cause mobile viewing problems.